The following rules form an agreement between 1000000bet.com and its clients. By registering with 1000000bet.com you declare your full understanding and acceptance of these rules.
Last update: 14.05.2018
1000000bet is a demo online gaming site, providing Sports Betting, Live-sports Betting, Casino, Live-Casino, and Games. www.1000000bet.com is operated by Delasport Ltd. with a registered address Suites 7B & 8B, 50 Town range, Gibraltar - contact [email protected] for any additional info.
1.2 The following rules form an agreement between Delasport Limited and its clients. By registering with Delasport Limited you declare your full understanding and acceptance of these rules.
1.3 It is the customers' responsibility to ensure that his/her game play is legal in his/her country of residence, and to therefore be in full compliance with all applicable national laws before registering with Delasport Limited. The licensee accepts no responsibility for any customers' breach of the mentioned laws.
1.4 These terms and conditions shall be governed and interpreted in line with the laws of Malta. Any proceedings will be brought exclusively before the Maltese Law Courts.
1.5 These terms and conditions may be translated into various languages. The same principles will be reflected, regardless of the language used. In case of any discrepancy between the interpretations of any translated versions of these terms and conditions and the English language version, the interpretation of the English language version shall prevail.
1.6 Players will be informed in advanced of any planned changes to these terms and conditions. The players will only be allowed to continue playing on our website, once they accept the newly amended terms and conditions.
1.7 Players cannot deposit money from ill-gotten means as this is prohibited by law. Each transaction is in fact checked so as to prevent money laundering. Delasport Limited will report any criminal or suspicious activity to the relevant authorities, without prior warning to the player.
2.1 Delasport Limited accepts bets made online via its website. Bets are not accepted in any other form (e-mail, fax, etc.).
2.2 All bets will be processed once the bet has been placed and the acceptance confirmed.
2.3 Delasport Limited reserves the right to offer on certain bet types lower odds than on single bets.
2.4 Clients cannot cancel or change a bet once it has been placed and confirmed.
2.5 Winnings will be immediately credited to clients' accounts following confirmation of the final result.
2.6 Bets will be accepted up to the advertised start time. If a bet is inadvertently accepted after the advertised start time, the match/bet will be treated as a 'non-runner', and therefore considered void.
2.7 A bet may be voided/cancelled due to the fact that an event mentioned in the exceptional circumstances section (section 4) has taken place. In that case, the winnings shall be forfeited, while the original wager amount will be returned to the player’s account.
2.8 Multiple bets that combine different selections within the same event are not accepted where the outcome of one affects or is affected by the other. If such bets are mistakenly accepted, these will be cancelled, and the wager placed returned to the player’s account.
2.9 All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number/email (example debit or credit card, skrill etc.), and shared computer (example school, public library or workplace). We reserve the right to withdraw the availability of any offer or all offers to any customer or group of customers.
3.1 Delasport Limited does not accept customers from Bulgaria, France, Hong Kong, Cyprus, Israel, Great Britain and the United States.
3.2 In order to be able to register, the prospective player will be required to provide Delasport Limited with the following KYC details when filling in the application for registration:
- The player’s identity
- The player’s age
- The player’s address
- The player’s email address.
We securely store the personal data which you have provided us with. On the other hand, you should ensure that your username and password do not become easily accessible by third parties, as any transactions carried out via your account will remain your responsibility, whether you have given authorisation for such actions or not. If you suspect that your username or password have been obtained by others without you having given prior approval, you should immediately change your password in order to avoid further unauthorised actions.
3.3 Once submitting the registration, an automated email containing an activation link will be sent to the email address provided by the player in his/her application. The player’s account will only become active once s/he clicks on the activation link and consequently successfully validates his/her email address. It is only once the email verification process has taken place that the player will be allowed to deposit funds and play on our website.
3.4 The clients take full responsibility in ensuring their contact information, payment details and account information are kept up-to-date.
3.5 Clients must be at least 18 years of age or any other older age as may be applicable in the player’s country of residence in order to register and place bets. Delasport Limited reserves the right to ask for proof of age and to suspend the player’s account until satisfactory documentation is provided.
3.6 Delasport Limited has the right to request the player to provide it with personal identification documents, in order to verify the player’s identity at any stage of their activity. Any documents provided will be kept by the licensee for at least five years from the Delasport Limited account closure.
3.7 Delasport Limited reserves the right to refuse or close a player’s registration at its own discretion. In any case, however, contractual obligations already made will be honoured.
3.8 The player’s account must be registered in his/her own, personal and correct, name and personal details. The individual has to ensure that all data given at registration stage is true, complete and free from error. This therefore also means that the player has to register personally. Furthermore, a player can only have one account. Any other accounts which a player opens with Delasport Limited, or which are beneficially owned by the player shall be considered as duplicate accounts. We shall close any duplicate account/s consequent to the identification of the main account. If we close a duplicate account, deposits will be refunded, and all bonuses, free bets and winnings acquired from such promotions using that duplicate account will be void and forfeited. If the amount in the duplicate account does not cover the amount to be refunded to us, we shall seek to recover the loss incurred directly from any other of your accounts.
3.9 Delasport Limited does not accept any player collusion and adopts the necessary measures so as to be able to identify such prohibited practise. The use of any third party software (often referred to as robots or bots) to perform any function within the sportsbook and/ or the casino is strictly prohibited, and if detected will result in the forfeiture of any accumulated winnings and the immediate closure of the player's account. Such types of software include but are not restricted to automated software being used to access the services Delasport Limited offers, place bets for the player or make gaming decisions for the player. Delasport Limited retains the right to take reasonable measures to reclaim invalid winnings in cases where historical instances of bot use are detected after cashouts have been paid.
3.10 Players are prohibited from selling, transferring and/or acquiring accounts from other players.
3.11 Players are also not allowed to transfer funds from their account to another player’s account.
3.12 A player may wish to close his/her account. In that case a request must be sent from the individual’s registered email address to [email protected] The account will be closed once the individual provides his/her conformation.
Please allow us up to 24 hours to reply to your emails and to process your request.
3.13 An account which has been closed can be reopened at any time by means of a request sent to the Customer Support Department email address, that is [email protected]
4.1 Delasport Limited reserves the right to limit, refuse, cancel, change any bet or part of a bet before the game starts without providing any justification.
4.2 The licensee reserves the right to terminate and remove games from its website as it deems fit.
4.3 When an event is cancelled, all related bets will be cancelled automatically, and any wagers placed, will also be automatically refunded to the player’s account.
4.4 Delasport Limited will not be responsible for any damages or losses deemed or alleged to have resulted from or which have been caused by the website or its content including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or line failure, server disruption or lagging, downtime, any person's misuse of the site or its content, or any errors or omissions in content. Delasport Limited will also not be liable for any system errors in gaming software, pay tables, random number generation system, bet settlement or any other elements of Delasport Limited’s product/s. Lastly, DelasportLimited does not take any responsibility for typing, human or palpable errors, which can lead to obvious price errors. In any of the instances above mentioned, bets will be deemed void. These will be cancelled and wagered amount returned to the player’s account.
4.5 Though we strive to ensure that no technical hitches take place, a failure in the system may still result, and your game will miscarry/abort. In that event, we shall refund the amount you initially wagered to your account. Furthermore, we will either resume the game at the point in time immediately before interpretation took place, or, if this is not possible, terminate the game.
4.6 Although every effort is made to ensure that information displayed on site with regards to an event is correct, it is to be used as a guide only. In the event of any particular information (score, time of game etc.) being incorrect we assume no liability for this. Please refer to our Game Rules found on our website so as to be able to understand how we settle individual markets.
4.7 Delasport Limited reserves the right to void any or all bets made by any person or group of people acting in an attempt to defraud the web site. If there is an evidence of a series of bets, each containing the same selection which had been placed by or for the same individual or group of individuals, Delasport Limited reserves the right to make such bets void and suspend the accounts. This rule applies to both settled and unsettled bets.
4.8 Delasport Limited reserves the right to void any bet that may have been accepted in error when the account did not have sufficient funds to cover the bet. The licensee may also act in such a manner, if an account has insufficient funds as a result of a deposit which had been cancelled by the payment processing party.
4.9 Should funds be credited to a client's account by mistake, it is the client's responsibility to notify the licensee of the error once s/he becomes aware of such mistake. If, on the other hand, it is Delasport Limited which becomes aware of this mistake, it will deduct the amount from the client’s account. There is no need for Delasport Limited to first notify the player. Any winnings subsequent to the error shall be deemed invalid and returned to the licensee.
5.1 Any deposits are specifically to be used on our website. Any deposited amount will need to be wagered at least five times before the player is allowed to withdraw the funds.
5.2 The minimum accepted deposit is € 10
5.3 Delasport Limited has entered into an agreement with a number of payment service providers and financial institutions (as per the below table) so that the latter are able to receive deposits and process withdrawals on its behalf.
|Method of Payment||Timing of Deposit||Deposit Charges|
|Bank Wires||Up to 3 Business days||Free|
5.4 Players shall not treat Delasport Limited as a financial institution, nor expect interest on their deposits.
5.5 Withdrawals will be processed only to open accounts. Furthermore withdrawals will only be processed to the same account from where the funds paid into the player’s account originated.
5.6 Withdrawal conditions are as follows:
|Method of Payment||Timing for ithdrawal||Withdrawal Charges|
|Master Card||Up to 48 hours||Free|
|Neteller||Up to 48 hours||Free|
|Skrill||Up to 48 hours||Free|
|Visa||Up to 48 hours||Free|
5.7 Withdrawals are allowed only in cases where the customer uses the same payment method he used to previously perform a deposit, with exceptions, where this is specifically disallowed.
5.8 A customer can at any time withdraw money from his account using bank transfer. It is the customer's responsibility to check the fee rate which is charged by his bank.
5.9 A customer can withdraw up to € 10,000 (or equivalent in other currencies) from his/her account per week. In any case however, the player’s identity will be verified on cumulative withdrawals of € 2,300.
5.10 Multiple withdrawals performed within a 30 day time-frame will be charged with a fee of 3% of the withdrawal amount to cover administrative costs.
5.11 Delasport Limited reserves the right to charge withdrawals with fees to cover administrative costs, in case the deposit amount is not rolled over at least 5 times. Cash out bets, Tie (Draw), cancelled, refunded, denied bets, sports wagers on odds less than 1.5 odds, or casino wagers with minimum/no risk, will not count for the roll over. In that case the following fees shall apply:
- Up to 3 times, up to 6% of the withdrawal amount
- Between 3 and 5 times, up to 3% of the withdrawal amount.
5.12 Delasport Limited is not responsible for any failures or delays that might be caused due to restrictions/problems which the credit card companies may be faced with. The licensee strongly recommends that its customers choose between the e-wallets available on its website, as, in this manner, there is a greater chance that the money transactions are carried out in a more swift and secure manner.
5.13 In order to process credit card withdrawal requests, we require the following ID documents:
- Copy of identity card
- Copy of back and front of your credit card (the 8 middle digits and the CVV numbers should ideally be covered)
- Addressed bank account statement or utility bill
- Additional identity verification documents which we may specifically ask for.
5.14 The player’s choice of payment may have been registered using personal details which are different from those of the Delasport Limited account holder. In that case we reserve the right to ask for additional documentation to verify player’s identity and provided payment method details.
5.15 Delasport Limited reserves the right to review transaction records and logs whenever it deems this to be necessary. If, consequent to these reviews, it becomes clear or it is suspected that the account is being:
(i) Used as a non-recreational play type; or
(ii) That players are colluding and thereby distorting the game play, or
(iii) are in any manner not complying with these terms and conditions,
Delasport Limited will cancel all withdrawals and all winnings will be revoked. In any case however, the player will not lose the right to withdraw the amount originally deposited. In addition, Delasport Limited reserves the right to suspend such accounts
6.1 Accounts having no recorded activity for a period of 12 months are considered to be inactive. Delasport Limited reserves the right to charge a monthly € 5 fee once this 12 month period lapses. The player will be notified about this soon-to-be applicable charge during the 11th month, so that s/he would have enough time to withdraw the funds and close off the account if s/he indeed wishes to do so.
6.2 If no transactions have been recorded on a player’s account for thirty months, the account shall be deemed to be dormant. In that case Delasport Limited shall do its best to remit the balance in that account to the player. If it does not succeed to do so, it will close the player’s account and remit the funds to the MGA.
6.3 A player may decide to close his account as per point 3.12 above. Furthermore, he may want to exclude his account as explained in point 7.2 below. Inactive (as defined in point 6.1 above), dormant (as defined in point 6.2 above), closed and excluded accounts may still carry cashable amounts. In that case, in order to be able to withdraw the amounts, the player is to send an email to the Customer Support Department at [email protected] informing them of their situation. The cashable amounts will, at that point in time, be remitted to the customer. The aforementioned verification process will take place should the cumulative withdrawal from registration to this final withdrawal request exceed € 2,300.
7.1 A player may send an email to the Customer Support Department [email protected] requesting Delasport Limited to:
(i) set a limit on the amount the player may wager within a specified period of time
(ii) set a limit on the amount the player may lose within a specified period of time
(iii) set a limit on the amount of time the player may play during any one session.
7.2 We realize that for some customers gambling might become a serious problem. For such customers we offer a self-exclusion option for a definite or indefinite period of time, as per the customer's request. If you would like to self-exclude yourself, please contact us on [email protected] specifying the terms of your desired exclusion. If you would like to amend the terms of exclusion, a subsequent request needs to be sent to the same email. More restrictive limits requested will be implemented immediately, while less restrictive
8.1 We collect your personal data as detailed in section 3, so that we are better able to:
(i) Process your requests and registration
(ii) Address any of your queries or complaints
(iii) Ensure that we carry out all of our obligations arising from the agreement we have with you, via these terms and conditions.
We shall never pass on your personal information to third parties, unless this is deemed necessary as otherwise we would not be able to provide you with the promised service. Such third parties shall include, for instance, payment service providers. Kindly note that once accepting these terms and conditions, you are therefore opting-in for us to provide such details to the third parties, needing access to be able to provide you with the relevant services.
8.2 Internally, it is only the employees which need to know your personal details which will be given access to your details. Otherwise, they would not be able to carry out their tasks and therefore provide you with a service. Externally, we will provide the local authorities with your personal information whenever the applicable law obliges us to do so.
9.1 Complaints, queries and difficulties are to be directed to our Customer Support Department on the following email: [email protected]
9.2 The Customer Support Department will do its best to provide the customer with a reply or solution within 48 hours from the customer’s query or complaint.
9.3 Though we will do our utmost to provide a solution to your problem, this may not always be to your satisfaction. In that case, if you feel that our response has not addressed your concern, you can complain directly to the MGA by sending an email on the following address [email protected]
1. The licensee considers these bonus rules to be fair. Should you need any advice regarding these rules, please contact us at [email protected]
2. Players will be informed in advance of any planned changes to these bonus rules. The players will only be allowed to continue playing on our website, once they accept the newly amended bonus rules.
3. These bonus rules may be translated into various languages. The same principles will be reflected, regardless of the language used. In case of any discrepancy between the interpretations of any translated versions of these bonus rules and the English language version, the interpretation of the English language version shall prevail.
4. It is to be noted that for promotions where the rollover is on the bonus, and where the customer has real money and bonus money in his balance, real money is to be used first.
5. All Delasport Limited bonuses and promotions are intended for recreational players and Delasport Limited may in its sole discretion limit the eligibility of its customers to participate in all or part of any promotion.
6. Delasport Limited reserves the right to cancel, reclaim or refuse any promotion at its own discretion.
7. In case of a bonus manipulation Delasport Limited reserves the right to deduct the bonus and the winning associated with the bonus from the customer's account.
8. Delasport Limited reserves the right to review transaction records and logs whenever it deems this to be necessary. Consequent to these reviews, it may become clear or suspicion may arise that the account is being:
i. Used as a non-recreational play type or wager style account; or
ii. That players are colluding and thereby distorting the game play.
In that case, all winnings and/or bonuses will be revoked at the sole discretion of Shark 77 Limited.
9. Players can only have one active casino and sports bonus at a time. In order to claim another bonus, the current activated bonus must be completed or closed off first. Otherwise, all previous bonus money will be revoked.
10. In order to claim a free spins bonus a player must enter the respective bonus code when depositing. Free spins are not granted instantly, and will be available to eligible players within 48 hours of the bonus code activation. A customer must use all acquired free spins within 7 days of acquisition or otherwise they will expire and will no longer be available. In order to use the free spins granted by Delasport Limited a player must launch the game corresponding to the promotion on offer, and click on “Play free spins now”.
11. Delasport Limited may, at its sole discretion, decide to give free spins to its customers as a present. In that case the customers will be required to perform a minimum deposit equal to the winnings gained as a consequence of the free spins, and to wager the deposit in question 5 times before any withdrawals of winnings are permitted.
12. Casino bonus manipulation amongst others, may consist of:
(i) Placing bets with minimal or no risk
(ii) Wagering placed using the Gamble Feature on Slot games or Double Feature on Video/Power Pokers
(iii) Increasing the balance, then changing the gaming pattern significantly (bet, game type, bet structure, etc) in order to complete the wagering requirements for the bonus
(iv) Making large bets leading to a substantial gain followed by a drop in bet size equal to or greater than 75% of the previous average bet size in order to complete the wagering requirements for that bonus.
(v) Placing bets exceeding the permitted maximum stake for the particular bonus
13. In cases where there is an attempt to use the amount of the casino bonus in sports without meeting the specified rollover requirements, Delasport Limited may cancel the casino bonus and all winnings associated with it, as it can be seen as bonus manipulation.
14. In cases where there is an attempt to use the amount of the sports bonus in casino without meeting the specified rollover requirements, Delasport Limited may cancel the sports bonus and all winnings associated with it, as it can be seen as bonus manipulation.